Grand Velas Riviera Maya -Inclusive - Playa del Carmen
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Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.1/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.1/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Business centreadditional charge
Saunaadditional charge
Children's playground
Laundryadditional charge
Live music/performance
Fitness centre
Shuttle service (additional charge)
Fire extinguishers
Movie nightsadditional charge
Outdoor furniture
Table tennis
Billiards
Facial treatments
Delivered food is securely covered
Linens, towels and laundry washed in accordance with local authority guidelines
Fitness classes
Bar
Snack bar
Kid-friendly buffet
Screens or physical barriers placed between staff and guests in appropriate areas
Key card access
Airport shuttle
Swimming pool
Daily housekeeping
Sun terrace
Chapel/shrine
Contactless check-in/check-out
Restaurant
Cycling
Live sport events (broadcast)
Property is cleaned by professional cleaning companies
Nightclub/DJ
Safety deposit box
Bike tours
Kids' pool
Barber/beauty shop
Process in place to check health of guests
Guest accommodation is disinfected between stays
Smoke alarms
Airport shuttle (additional charge)
Special diet menus (on request)
Strollers
Shared stationery such as printed menus, magazines, pens, and paper removed
Free parking
Public Bath
Grocery deliveries
Staff follow all safety protocols as directed by local authorities
Coffee house on site
Body treatments
Picnic area
Fruits
Beachfront
WiFi
Breakfast takeaway containers
Wine/champagne
All plates, cutlery, glasses and other tableware have been sanitized
Allergy-free room
Karaoke
Facilities for disabled guests
Outdoor pool (all year)
Indoor play area
Mobile app for room service
Free WiFi
Thermometers for guests provided by property
Massage chair
Evening entertainment
Garden
Walking tours
24-hour front desk
Kids' outdoor play equipment
Fitness
Spa and wellness centreadditional charge
Lift
Manicure
Valet parking
Mini golf
Beach
Wheelchair accessible
Games room
Room service
Ironing service
Dry cleaningadditional charge
Yoga classes
Pedicure
Physical distancing in dining areas
Spa/wellness packages
Access to health care professionals
Guest accommodation sealed after cleaning
Tour or class about local culture
Entertainment staff
Breakfast in the room
Air conditioning
Babysitting/child servicesadditional charge
Shuttle service
Soundproof rooms
Infinity pool
Physical distancing rules followed
Hair cut
Terrace
Sun loungers or beach chairs
Baby safety gates
Parking on site
Spa lounge/relaxation area
Themed dinner nights
ATM/cash machine on site
Parking
Airport drop offadditional charge
Pool with view
First aid kit available
CCTV in common areas
Family rooms
Water sport facilities on site
Private beach area
Use of cleaning chemicals that are effective against Coronavirus
Security alarm
Internet services
Car hire
Key access
Food can be delivered to guest accommodation
Kids' club
24-hour security
Face masks for guests available
Kid meals
Personal trainer
Sun umbrellas
Steam room
Cashless payment available
Toilet with grab rails
Hand sanitizer in guest accommodation and key areas
Non-smoking rooms
Aerobics
Airport pick upadditional charge
Golf course (within 3 km)additional charge
Outdoor pool
Massageadditional charge
Hiking
Meeting/banquet facilitiesadditional charge
Invoice provided
Currency exchange
Beauty Services
Trouser pressadditional charge
Body wrap
Fax/photocopyingadditional charge
Fitness/spa locker rooms
Board games/puzzles
Luggage storage
Cooking classadditional charge
Spa facilities
Tour desk
Pool bar
Concierge service
