Hotel Villa Mercedes Palenque - Palenque
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Hotel Villa Mercedes Palenque
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom.
The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks.
Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room with Two Double Beds. This air-conditioned room comes with 2 double beds or 1 king-size bed and features pool or garden views. It includes 31-inch plasma cable TV, a safe, telephone and a private bathroom with rain shower and free toiletries. ;
King Room. Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit offers 1 bed. ;
Superior King Room. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 1 bed. ;
Superior Double Room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 2 beds. ;
Double Room - Disability Access. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as garden views. The unit offers 2 beds. ;
Deluxe King Suite. The unit has 1 bed.
Packed lunches
Garden
Non-smoking rooms
Food can be delivered to guest accommodation
Internet services
Fruitsadditional charge
Laundryadditional charge
Airport shuttle (additional charge)
Hand sanitizer in guest accommodation and key areas
Breakfast in the room
Daily housekeeping
Delivered food is securely covered
Couples massage
Property is cleaned by professional cleaning companies
Fitness centre
Raised toilet
Guest accommodation is disinfected between stays
Kid-friendly buffet
Parking
Massageadditional charge
Non-smoking throughout
Sun terrace
Shared stationery such as printed menus, magazines, pens, and paper removed
Express check-in/check-out
Physical distancing in dining areas
Physical distancing rules followed
Staff follow all safety protocols as directed by local authorities
Fax/photocopyingadditional charge
Safety deposit box
Trouser pressadditional charge
Restaurant
24-hour front desk
Facilities for disabled guests
Spa and wellness centreadditional charge
Wheelchair accessible
Family rooms
Spa facilities
Outdoor pool (all year)
24-hour security
Airport drop offadditional charge
Pool bar
Heating
Infinity pool
Sun loungers or beach chairs
Walking toursadditional charge
Sun umbrellas
Outdoor pool
Cashless payment available
Use of cleaning chemicals that are effective against Coronavirus
Airport pick upadditional charge
WiFi
Meeting/banquet facilitiesadditional charge
Breakfast takeaway containers
Fitness
Access to health care professionals
Free WiFi
Toilet with grab rails
Kids' mealsadditional charge
Shuttle service
Wine/champagneadditional charge
Free parking
Business centreadditional charge
Spa lounge/relaxation area
First aid kit available
Foot massage
Contactless check-in/check-out
Babysitting/child servicesadditional charge
Fire extinguishers
Indoor play area
Guest accommodation sealed after cleaning
Luggage storage
Private parking
Guests have the option to cancel any cleaning services for their accommodation during their stay
Swimming pool
Public Bath
Ironing serviceadditional charge
Full body massage
Coffee house on site
All plates, cutlery, glasses and other tableware have been sanitized
CCTV in common areas
Tour desk
Shuttle service (additional charge)
Pets allowed
Board games/puzzles
Security alarm
Outdoor furniture
Grocery deliveriesadditional charge
Open-air bath
Designated smoking area
Accessible parking
CCTV outside property
Invoice provided
Linens, towels and laundry washed in accordance with local authority guidelines
Back massage
Process in place to check health of guests
Bar
Room service
Airport shuttle
Concierge service
Smoke alarms
Air conditioning
