Hotel Hacienda Real - Ciudad del Carmen
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Parking on site
Currency exchange
Packed lunches
Toilet with grab rails
Hand sanitizer in guest accommodation and key areas
First aid kit available
Accessible parking
Free WiFi
Screens or physical barriers placed between staff and guests in appropriate areas
Fitness centre
Cashless payment available
Valet parking
Shuttle service (free)
Airport shuttle
CCTV outside property
Business centre
Sun umbrellas
Lift
Outdoor pool
Dry cleaningadditional charge
Lower bathroom sink
Private parking
Parking
Laundryadditional charge
WiFi available in all areas
Non-smoking throughout
Bar
Airport pick up
24-hour front desk
Guests have the option to cancel any cleaning services for their accommodation during their stay
All plates, cutlery, glasses and other tableware have been sanitized
Grocery deliveriesadditional charge
CCTV in common areas
Kid mealsadditional charge
Physical distancing in dining areas
Fire extinguishers
Delivered food is securely covered
Use of cleaning chemicals that are effective against Coronavirus
Airport drop off
Airport shuttle (free)
Facilities for disabled guests
Face masks for guests available
Guest accommodation sealed after cleaning
Meeting/banquet facilitiesadditional charge
Room service
Staff follow all safety protocols as directed by local authorities
Public Bath
Trouser pressadditional charge
Family rooms
Ironing serviceadditional charge
Access to health care professionals
Invoice provided
Shared stationery such as printed menus, magazines, pens, and paper removed
Non-smoking rooms
Free parking
Physical distancing rules followed
WiFi
Luggage storage
Internet services
Daily housekeeping
Security alarm
Linens, towels and laundry washed in accordance with local authority guidelines
Swimming pool
Garden
Fitness
Restaurant
Property is cleaned by professional cleaning companies
Key card access
Food can be delivered to guest accommodation
Designated smoking area
Fruitsadditional charge
Express check-in/check-out
Breakfast takeaway containers
Outdoor furniture
24-hour security
Outdoor pool (all year)
Breakfast in the room
Wheelchair accessible
Air conditioning
Smoke alarms
Guest accommodation is disinfected between stays
Process in place to check health of guests
Special diet menus (on request)
Contactless check-in/check-out
Fax/photocopying
Pets allowed
Snack bar
Shuttle service
