Hotel Hacienda Real - Ciudad del Carmen
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Hand sanitizer in guest accommodation and key areas
Non-smoking throughout
Bar
Trouser pressadditional charge
Private parking
All plates, cutlery, glasses and other tableware have been sanitized
Restaurant
Laundryadditional charge
Invoice provided
Shuttle service (free)
Luggage storage
Breakfast in the room
Ironing serviceadditional charge
Parking
Shuttle service
Screens or physical barriers placed between staff and guests in appropriate areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Room service
Fitness centre
Outdoor pool
Internet services
Food can be delivered to guest accommodation
Public Bath
Breakfast takeaway containers
Special diet menus (on request)
Airport drop off
Access to health care professionals
Guest accommodation is disinfected between stays
Accessible parking
CCTV in common areas
Kid mealsadditional charge
Key card access
Smoke alarms
Meeting/banquet facilitiesadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Valet parking
Lower bathroom sink
Express check-in/check-out
Security alarm
Garden
24-hour security
Air conditioning
Guest accommodation sealed after cleaning
First aid kit available
Designated smoking area
Airport shuttle
Pets allowed
Non-smoking rooms
Contactless check-in/check-out
Daily housekeeping
Wheelchair accessible
Physical distancing rules followed
Process in place to check health of guests
Free parking
Fitness
Property is cleaned by professional cleaning companies
Sun umbrellas
Cashless payment available
Family rooms
Facilities for disabled guests
Physical distancing in dining areas
Currency exchange
CCTV outside property
Fruitsadditional charge
Business centre
Fire extinguishers
Outdoor pool (all year)
Toilet with grab rails
Staff follow all safety protocols as directed by local authorities
Airport pick up
WiFi available in all areas
Free WiFi
Fax/photocopying
Delivered food is securely covered
Outdoor furniture
Swimming pool
Packed lunches
Grocery deliveriesadditional charge
Airport shuttle (free)
Face masks for guests available
Lift
24-hour front desk
Parking on site
Linens, towels and laundry washed in accordance with local authority guidelines
Dry cleaningadditional charge
Use of cleaning chemicals that are effective against Coronavirus
WiFi
Snack bar
