Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Facilities for disabled guests
Guests have the option to cancel any cleaning services for their accommodation during their stay
Sun terrace
Table tennis
Smoke alarms
Foot massage
Shared lounge/TV area
Fax/photocopyingadditional charge
Swimming pool toys
Safety deposit box
Parking on site
Contactless check-in/check-out
Chapel/shrine
Shared stationery such as printed menus, magazines, pens, and paper removed
Room service
Cooking classadditional charge
Daily housekeeping
Face masks for guests available
Kids' club
Free parking
Terrace
Shuttle service
Free WiFi
Car hire
Hot tub/Jacuzzi
ATM/cash machine on site
Neck massage
WiFi
Family rooms
Beauty Services
Fitness/spa locker rooms
Outdoor furniture
Fitness centre
Massageadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Games room
Facial treatments
Heated pool
Massage chair
Yoga classes
Bar
Spa lounge/relaxation area
Body wrap
Luggage storage
First aid kit available
Rooftop pool
Staff follow all safety protocols as directed by local authorities
Cashless payment available
Trouser pressadditional charge
Board games/puzzles
Breakfast in the room
Make up services
Physical distancing in dining areas
Airport pick upadditional charge
Hair colouring
Airport drop offadditional charge
Hair cut
Airport shuttle
Head massage
Delivered food is securely covered
Mini golf
Currency exchange
Steam room
Snorkellingadditional charge
Lockers
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
Fishingoffsiteadditional charge
Entertainment staff
Body scrub
Nightclub/DJ
Tennis court
Barber/beauty shop
Invoice provided
Ironing serviceadditional charge
Body treatments
Bowlingadditional charge
Live sport events (broadcast)
Spa facilities
Outdoor pool
Wine/champagne
Outdoor pool (all year)
Hand sanitizer in guest accommodation and key areas
Guest accommodation sealed after cleaning
Fence around pool
Pool bar
Manicure
Happy hour
Swimming pool
Lift
Air conditioning
Sun loungers or beach chairs
Pedicure
Fitness classes
Kid-friendly buffet
Airport shuttle (additional charge)
Children's playground
Fire extinguishers
Laundryadditional charge
24-hour front desk
Sun umbrellas
Access to health care professionals
Business centre
Internet services
Kid meals
Breakfast takeaway containers
Pool with view
Process in place to check health of guests
Couples massage
Garden
Food can be delivered to guest accommodation
Billiards
Coffee house on site
24-hour security
Parking
Restaurant
Aerobics
Tour or class about local cultureadditional charge
Designated smoking area
Horse ridingoffsiteadditional charge
Express check-in/check-out
Back massage
Spa and wellness centreadditional charge
Valet parking
Cycling
Indoor play area
Guest accommodation is disinfected between stays
Water park
Bike tours
Physical distancing rules followed
Tour desk
Babysitting/child servicesadditional charge
Private check-in/check-out
Fitness
Full body massage
Personal trainer
Meeting/banquet facilitiesadditional charge
Tennis equipment
Special diet menus (on request)
Hair treatments
Kids' outdoor play equipment
Screens or physical barriers placed between staff and guests in appropriate areas
Saunaadditional charge
Evening entertainment
Hair styling
Key card access
WiFi available in all areas
Golf course (within 3 km)additional charge
Dry cleaningadditional charge
Accessible parking
Live music/performance
Security alarm
Private parking
Private beach area
Fruits
Snack bar
Spa/wellness packages
Beach
Hand massage
Shuttle service (additional charge)
Mobile app for room service
Non-smoking rooms
CCTV in common areas
