Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Beach
Express check-in/check-out
Kids' outdoor play equipment
Hand massage
Body scrub
Nightclub/DJ
Airport pick upadditional charge
Snorkellingadditional charge
Daily housekeeping
Face masks for guests available
Food can be delivered to guest accommodation
WiFi available in all areas
First aid kit available
Outdoor pool (all year)
Shared lounge/TV area
Air conditioning
Dry cleaningadditional charge
Indoor play area
Water park
Full body massage
Physical distancing rules followed
Hand sanitizer in guest accommodation and key areas
Fitness centre
Special diet menus (on request)
Hair colouring
Linens, towels and laundry washed in accordance with local authority guidelines
Fence around pool
Safety deposit box
Screens or physical barriers placed between staff and guests in appropriate areas
Kid-friendly buffet
Heated pool
Swimming pool
Tennis equipment
Cycling
Sun loungers or beach chairs
Sun umbrellas
Chapel/shrine
Fishingoffsiteadditional charge
Beauty Services
Airport shuttle
Hair styling
Luggage storage
Hair treatments
Live music/performance
Evening entertainment
Currency exchange
Massage chair
Hair cut
Tennis court
Cooking classadditional charge
Entertainment staff
Room service
Tour or class about local cultureadditional charge
Restaurant
Fax/photocopyingadditional charge
Swimming pool toys
Free parking
Yoga classes
Spa/wellness packages
Bike tours
Laundryadditional charge
Spa facilities
WiFi
Mini golf
Table tennis
CCTV in common areas
Board games/puzzles
Live sport events (broadcast)
Car hire
Parking on site
Coffee house on site
Golf course (within 3 km)additional charge
Shuttle service
Children's playground
Manicure
Facilities for disabled guests
Neck massage
Staff follow all safety protocols as directed by local authorities
Fitness/spa locker rooms
Internet services
Access to health care professionals
Foot massage
Fitness
Steam room
Designated smoking area
24-hour security
Babysitting/child servicesadditional charge
Smoke alarms
Use of cleaning chemicals that are effective against Coronavirus
Meeting/banquet facilitiesadditional charge
Process in place to check health of guests
Body wrap
Pool bar
Rooftop pool
Family rooms
Outdoor furniture
Snack bar
Guest accommodation is disinfected between stays
Fruits
Fitness classes
Delivered food is securely covered
Wine/champagne
Tour desk
Key card access
Terrace
Contactless check-in/check-out
Saunaadditional charge
Guest accommodation sealed after cleaning
Private beach area
Breakfast in the room
Couples massage
Facial treatments
Cashless payment available
24-hour front desk
Free WiFi
Billiards
Sun terrace
Barber/beauty shop
Security alarm
Personal trainer
Back massage
Aerobics
Mobile app for room service
ATM/cash machine on site
All plates, cutlery, glasses and other tableware have been sanitized
Business centre
Trouser pressadditional charge
Outdoor pool
Private check-in/check-out
Airport shuttle (additional charge)
Kids' club
Head massage
Bowlingadditional charge
Lockers
Happy hour
Non-smoking rooms
Games room
Accessible parking
Pedicure
Body treatments
Pool with view
Spa and wellness centreadditional charge
Horse ridingoffsiteadditional charge
Make up services
Invoice provided
Shuttle service (additional charge)
Breakfast takeaway containers
Massageadditional charge
Bar
Garden
Kid meals
Valet parking
Ironing serviceadditional charge
Lift
Spa lounge/relaxation area
Guests have the option to cancel any cleaning services for their accommodation during their stay
Airport drop offadditional charge
Private parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Parking
Hot tub/Jacuzzi
Physical distancing in dining areas
Fire extinguishers
