Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Express check-in/check-outadditional charge
Restaurant
Sun terrace
Outdoor furniture
WiFi available in all areas
Non-smoking throughout
Breakfast in the room
Key card access
Steam room
Room service
Fax/photocopyingadditional charge
Internet services
Spa and wellness centreadditional charge
Laundryadditional charge
Private parking
Physical distancing rules followed
Outdoor pool (all year)
Delivered food is securely covered
Terrace
Free parking
Daily housekeeping
Safety deposit box
Adults only
Airport shuttle
Access to health care professionals
Garden
Car hire
Sun umbrellas
Infinity pool
Shuttle service (additional charge)
Guests have the option to cancel any cleaning services for their accommodation during their stay
Screens or physical barriers placed between staff and guests in appropriate areas
First aid kit available
Food can be delivered to guest accommodation
Hand sanitizer in guest accommodation and key areas
Smoke alarms
Outdoor pool
24-hour security
Cashless payment available
Non-smoking rooms
Guest accommodation is disinfected between stays
Spa facilities
Linens, towels and laundry washed in accordance with local authority guidelines
24-hour front desk
Shuttle service
CCTV outside property
WiFi
Massageadditional charge
Swimming pool
Saunaadditional charge
CCTV in common areas
Airport shuttle (additional charge)
Breakfast takeaway containers
Meeting/banquet facilitiesadditional charge
Face masks for guests available
Free WiFi
Sun loungers or beach chairs
Wine/champagneadditional charge
Special diet menus (on request)
Snack bar
Parking
All plates, cutlery, glasses and other tableware have been sanitized
Bar
Air conditioning
Shared stationery such as printed menus, magazines, pens, and paper removed
Concierge service
Heated pool
Invoice provided
Trouser pressadditional charge
Contactless check-in/check-out
Ironing serviceadditional charge
Parking on site
Accessible parking
Physical distancing in dining areas
Staff follow all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Luggage storage
Tour desk
Fire extinguishers
